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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.How long have you been producing the abrasive brush and tools ?

Our factory is founded in 2009 and dedicated to manufacture abrasive brushes, non-woven nylon polishing pads and other relevant abrasive tools.

2.What’s the quality of your product ?

We guarantee all the raw materials are from high quality branded companies and we are strict in production process and quality control.

3.How many kinds of products do you have ?

Let’s sort the products based on the final effect they can make.

Matte gloss (5- 15 °)
Abrasive brushes(with diamond / silicon carbide / steel materials), Airflex antique brush

Semi-gloss(30-35°)
non-woven nylon polishing pads

High gloss (75-85°)
Magnesite oxide abrasive, resin bond abrasive, synthetic abrasive , Lux abrasive,etc.

Beside, there are 3 shapes of products based on the applied machine where they’ve been used:

Frankfurt abrasive: marble / travertine/ limestone/ artificial marble continuous automatic polishing line

Fickert abrasive: granite / ceramic / artificial quartz continuous automatic polishing line

Round abrasive: mainly used on polisher or floor burnishing machine

4.What’s the share market of your products ?

Honestly,we have been cooperating with many branded companies and wholesalers in the industry (we are inconvenient to tell their names), many clients are using our products but they don’t know our exist. I assumed that we’re at the top 10 in this industry.

5.What’s the package ?

Frankfurt abrasive : 36 pieces / carton

Fickert abrasive: 24 pieces / carton

Round abrasive: depends on diameter

6.What’s the payment term ?

We accept T/T, Western Union, L/C (30% down payment and balance against original B/L).

7.How many year of warranty ?

These abrasive tools are consumable commodities, normally we support refund within 3 months if any defective issue(which normally won’t happen). Please make sure keep the abrasive in dry and cool circumstance, in theory, the validity is 2-3 years. We suggest that clients purchase enough consumption for three months of production, rather than stocking too much in one time.

8.Do you support customization ?

Yes, we can customize the goods as per your drawing, but it will involve mould fee and require big quantity. Mould time will takes 30 days normally.

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